Hillary Machinery provides CNC machine tool repair and field service throughout Oklahoma and Arkansas, including the major manufacturing areas surrounding Tulsa, Oklahoma City and Northwest Arkansas. Our technicians help manufacturers troubleshoot machine downtime, CNC alarms, control problems, electrical faults, mechanical failures and other machine-tool service issues.
Our service organization includes 10 service technicians with more than 200 years of combined experience. We support most major CNC machine tool brands and control systems and first attempt telephone technical support whenever practical before dispatching a field technician.
CNC Machine Repair in Tulsa, Oklahoma
Hillary Machinery provides on-site CNC machine repair and field service throughout the Tulsa manufacturing area. Our technicians support CNC lathes, turning centers, vertical and horizontal machining centers, boring mills, bridge and gantry mills and other manufacturing equipment.
Our Tulsa-area service coverage includes manufacturers throughout Tulsa, Broken Arrow, Catoosa, Owasso, Claremore, Sand Springs, Sapulpa and surrounding Northeast Oklahoma communities.
CNC Machine Repair in Oklahoma City
Hillary Machinery also provides CNC troubleshooting and field service throughout the Oklahoma City metropolitan area, supporting manufacturers with machine repair, control troubleshooting and preventative maintenance.
Service coverage includes manufacturers throughout Oklahoma City, Edmond, Norman, Moore, Midwest City, Yukon and surrounding Central Oklahoma communities.
CNC Machine Repair in Arkansas
Our field service capabilities extend throughout Arkansas, supporting manufacturers that need experienced CNC machine troubleshooting, repair and preventative maintenance.
Hillary Machinery supports manufacturing operations throughout Northwest Arkansas, Fort Smith, Fayetteville, Springdale, Rogers, Bentonville, Little Rock and other Arkansas manufacturing areas.
CNC Service for Aerospace, Energy & Industrial Manufacturing
Oklahoma and Arkansas manufacturers operate CNC equipment across industries including aerospace and defense, oil and gas, energy, transportation, industrial equipment, fabricated metal products and general manufacturing.
Hillary Machinery supports the CNC machine tools used in these demanding applications, from production turning and milling equipment to large-capacity boring mills, bridge mills and other heavy machining systems.
CNC Control & Electrical Troubleshooting
Modern CNC machine repair often requires experience with machine controls, electrical systems, servo systems, drives and machine interfaces. Hillary Machinery technicians troubleshoot machines equipped with FANUC, Heidenhain, Mitsubishi, Mazatrol, OSP, Fadal, Milltronics, Haas and other widely used CNC control systems.
Service capabilities include diagnosis of machine alarms, electrical faults, servo and drive problems, control-related issues and machine-interface failures.
Mechanical CNC Machine Repair
Machine-tool problems are not always electrical. Hillary Machinery also provides troubleshooting and repair of mechanical machine systems, spindles, tool changers, rotary tables, bar feeders, probes and related machine components.
For applicable legacy heavy machine tools, our team can also assist with major component repair or exchange involving Giddings & Lewis, Cincinnati, Kearney & Trecker and Warner & Swasey equipment.
Telephone Technical Support Before Dispatch
Not every CNC problem requires an immediate field-service visit. Hillary Machinery first attempts telephone troubleshooting and technical support whenever appropriate.
If the problem cannot be resolved remotely, a service ticket can be created and an appropriate field technician assigned based on the equipment, problem and customer location.
Our Service Guarantee
We Fix It or the Labor is FREE!
How Our CNC Machine Service Process Works
1. Request Service
Call Hillary Machinery or submit a service request with the machine manufacturer, model, serial number, CNC control, alarm information and a description of the problem.
2. Telephone Troubleshooting
Our service team first attempts telephone technical support when appropriate. If the issue can be resolved remotely, you may avoid an unnecessary field-service visit.
3. Technician Assignment
If on-site service is required, a service ticket is created and an appropriate technician is assigned based on the equipment, problem and customer location.
4. Confirmation & ETA
Customers receive confirmation of the service request and communication regarding technician assignment and estimated arrival time.
5. On-Site Diagnosis & Repair
The technician performs on-site CNC troubleshooting, diagnosis and repair and communicates findings and repair requirements with the customer.
6. Customer Review & Service Report
Upon completion, the work is reviewed with the customer and a service report documents the work performed.
7. Machine Service History
Service information is retained in the machine's service history to support future troubleshooting, maintenance and repair.
CNC Preventative Maintenance in Oklahoma & Arkansas
Hillary Machinery provides CNC preventative maintenance throughout Oklahoma and Arkansas. Our preventative maintenance program includes system checks and inspection points designed to identify developing problems before they result in unexpected machine downtime.
Preventative maintenance is available for equipment including turning centers, machining centers, boring mills, bridge and gantry mills and related CNC machine tools.
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Additional CNC Machine Tool Services
Our technical-service capabilities extend beyond emergency CNC repair. Depending on the machine and application, Hillary Machinery can assist with:
- Rotary tables
- Bar feeders
- CNC automation
- Tool and part probes
- Control retrofits
- Machine rebuilding
- Machine certification
- Machine relocation
- FANUC operator training
- Ball bar testing
- Laser calibration
- FANUC robotic installation, integration and programming
FANUC Robotics Service & CNC Automation
Hillary Machinery is a FANUC Authorized Systems Integrator and supports manufacturers with industrial robotic applications including robot troubleshooting, installation, programming, reprogramming, robotic machine tending and CNC machine integration.
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Machine Tool Brands We Service
Hillary Machinery services a broad range of CNC machine tools from major manufacturers. Our technicians have experience with equipment from brands including Hyundai WIA, Doosan, Mazak, Okuma, Mori Seiki, Haas, Fives Giddings & Lewis, Chevalier, Fadal, Milltronics, Hardinge, Matsuura, Kitamura, Toyoda, SMEC and many others.
Machine configuration, age, CNC control and parts availability can affect serviceability. If you are unsure whether we support your equipment, submit the manufacturer, model, serial number and CNC control and our service team can review it.
Need CNC Machine Repair in Oklahoma or Arkansas?
For the fastest response, provide as much information as possible about the machine and problem, including the manufacturer, model, serial number, CNC control, alarm numbers and current symptoms.
Request Oklahoma or Arkansas CNC Machine Service →
For complete information about technical support, preventative maintenance, replacement parts and applications assistance, visit our CNC Machine Tool Service & Support page.
Need a replacement component rather than field service? Visit our CNC Machine Replacement Parts page.