Hillary Machinery provides comprehensive CNC machine tool service and support to help manufacturers keep equipment productive and minimize unplanned downtime. Our support capabilities include telephone technical support, field service and CNC repair, preventative maintenance, applications assistance, machine installation and training, metrology and replacement parts.

Whether you need help troubleshooting a machine, scheduling a field service technician, establishing a preventative maintenance program or locating replacement parts, Hillary Machinery provides technical resources to support your manufacturing operation before and after the equipment sale.

Telephone CNC Technical Support

Machine downtime does not always require an immediate field service visit. Hillary Machinery provides telephone CNC technical support to help customers diagnose machine problems and, whenever possible, resolve issues without waiting for an on-site technician.

CNC Machine Repair & Field Service

When remote troubleshooting cannot resolve the problem, Hillary Machinery can dispatch experienced field service technicians for CNC machine diagnosis, repair and technical service. Our technicians support machine tools and manufacturing equipment throughout our service region with the goal of getting equipment back into production as quickly as practical.

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CNC Preventative Maintenance

Regular CNC preventative maintenance can help identify developing problems before they become unexpected machine failures. Hillary Machinery provides preventative maintenance services designed to improve machine reliability, maintain performance and reduce avoidable downtime.

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Machine Installation, Training & Applications Support

Our support extends beyond machine repair. Hillary Machinery provides machine installation, operator and programming training and applications support to help manufacturers successfully put new equipment into production and improve existing machining processes.

Metrology & Machine Accuracy

Machine performance depends on more than whether the equipment is running. Hillary Machinery can assist with machine accuracy, alignment and metrology services when manufacturing requirements demand verification and correction of machine performance.

CNC Machine Replacement Parts

Hillary Machinery helps customers identify and source CNC machine replacement parts for supported machine-tool brands. Our team works with manufacturers and parts resources to help locate the correct components and minimize equipment downtime.

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CNC Automation & Robotics Support

Hillary Machinery also supports manufacturers integrating CNC equipment with industrial robotics and automation. As a FANUC Authorized Systems Integrator, our team can help with robotic machine tending, CNC integration and complete manufacturing automation applications.

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One Source for CNC Machine Tool Support

From the first technical-support call through field repair, preventative maintenance, applications assistance, automation and replacement parts, Hillary Machinery provides manufacturers with a single source for CNC machine tool service and support.