Privacy Policy

Effective Date: September 17, 2026

Hillary Machinery, Inc. ("Hillary Machinery," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us or that we collect when you visit hillarymachinery.com (the "Website").

This Privacy Policy explains the types of information we may collect, how we collect and use that information, when we may disclose it, the choices available to you, and how you may contact us regarding our privacy practices.

By using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request your consent separately.

Information We Collect

We may collect personal information directly from you, automatically when you use the Website, and from service providers or other sources used to operate our business.

Information You Provide to Us

When you submit an inquiry, request a quote, request parts or service, communicate with us through a form or chat feature, subscribe to marketing communications, or otherwise contact Hillary Machinery, we may collect information such as:

Please do not submit Social Security numbers, financial account credentials, medical information, government identification numbers, or other sensitive personal information through general Website inquiry forms unless specifically requested and necessary for a legitimate business purpose.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies, log files, pixels, analytics tools, and similar technologies. This information may include:

We may use this information to operate and improve the Website, understand how visitors use it, diagnose technical problems, measure marketing effectiveness, improve security, and provide content that may be relevant to visitors.

How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

Cookies and Similar Technologies

We and service providers that support our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, measure performance, and support advertising and marketing activities.

Cookies used on the Website may include:

You may be able to control non-essential cookies through the cookie preference tools provided on the Website or through your browser settings. Disabling certain cookies may affect the functionality of the Website.

How We Disclose Personal Information

We do not disclose personal information except as reasonably necessary to operate our business, provide requested products or services, support the Website, conduct legitimate marketing activities, or comply with applicable law.

We may disclose information to categories of recipients such as:

Service providers are permitted to process personal information only as appropriate to perform services for us and subject to applicable contractual and legal requirements.

Sale, Sharing, and Targeted Advertising

Hillary Machinery does not sell personal information to third parties for monetary consideration.

Some Website analytics or advertising technologies may involve the disclosure of identifiers, cookie information, device information, or Website activity to advertising or analytics providers. Depending on the applicable state privacy law, certain disclosures may be considered "selling," "sharing," or processing for targeted advertising even when no money is exchanged.

Where required by applicable law, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising. You may submit such a request using the contact information provided below or through available Website privacy or cookie preference controls.

Where required by applicable law, we will also recognize applicable browser-based universal opt-out preference signals, such as Global Privacy Control, when we are able to associate the signal with the browser or device sending it.

Marketing Communications

We may send marketing or promotional communications where permitted by law. Providing information through a general Website inquiry does not automatically require you to receive ongoing promotional email communications.

If you receive a marketing email from Hillary Machinery, you may unsubscribe at any time by using the unsubscribe link included in the message or by contacting us. Transactional, service-related, quotation, account, warranty, safety, or other non-marketing communications may still be sent when appropriate.

Third-Party Websites and Services

The Website may contain links to websites, forms, videos, services, or other content operated by third parties. Hillary Machinery does not control the privacy practices of third-party websites or services.

When you leave our Website or interact with a third-party service, that third party's privacy policy and terms may apply. We encourage you to review the privacy policies of third-party websites and services before providing personal information.

Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining customer and business records, fulfilling contractual obligations, resolving disputes, enforcing agreements, maintaining security, and complying with applicable legal, tax, accounting, warranty, and regulatory requirements.

Retention periods may vary depending on the type of information and the business or legal purpose for which it is maintained.

Security of Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information. These rights may include the right to:

These rights are not absolute and may be subject to exceptions provided by law.

Submitting a Privacy Request

To submit a privacy request, contact us at:

Email: sales@hillaryinc.com

Please include "Privacy Request" in the subject line and provide sufficient information for us to understand your request and reasonably verify your identity. We will use information submitted in connection with a privacy request only as reasonably necessary to process, verify, and respond to that request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require documentation demonstrating the agent's authority and may also require you to verify your identity directly with us.

Appealing a Privacy Request Decision

If applicable law provides a right to appeal a decision regarding your privacy request, you may submit an appeal by emailing sales@hillaryinc.com with "Privacy Request Appeal" in the subject line. Please identify the original request and explain the basis for your appeal.

California Privacy Rights

If the California Consumer Privacy Act, as amended, applies to Hillary Machinery's processing of your personal information, California residents may have additional rights, including rights to know, access, correct, or delete certain personal information and rights to opt out of certain sales, sharing, or targeted advertising activities, subject to statutory exceptions.

Hillary Machinery will not discriminate against you for exercising privacy rights provided by applicable law.

Texas Privacy Rights

To the extent the Texas Data Privacy and Security Act applies, Texas residents may have rights regarding access, correction, deletion, portability, and certain opt-out choices relating to personal data, subject to applicable exceptions and limitations.

Texas residents may submit requests and, where applicable, appeals using the procedures described above.

Children's Privacy

The Website is intended for businesses and individuals seeking industrial machinery, automation, parts, service, and related commercial products and services. It is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Do Not Track Signals

Some web browsers offer a "Do Not Track" setting. Because there is not a single universally adopted standard governing all Do Not Track signals, our Website may not respond to traditional Do Not Track browser settings.

Where applicable law requires recognition of a legally recognized universal opt-out preference signal, we will process supported signals as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or Website functionality.

When we make changes, we will update the Effective Date shown at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact:

Hillary Machinery, Inc.
Email: sales@hillaryinc.com
Website: hillarymachinery.com