Dallas CNC Machine Tool Repair

Hillary Machinery provides CNC machine tool repair and field service throughout the Dallas for manufacturers that need fast, experienced help with machine downtime, alarms, control problems, mechanical failures and preventative maintenance.

Our service organization includes 10 service technicians with more than 200 years of combined experience. We support most major CNC machine tool brands and control systems and first attempt telephone technical support whenever practical before dispatching a field technician.

CNC Machine Repair Across Dallas

Hillary Machinery supports manufacturers throughout the DFW area with on-site CNC troubleshooting, diagnosis and repair. Our technicians service turning centers, CNC lathes, vertical and horizontal machining centers, boring mills, bridge mills and other production equipment.

Service is available throughout the greater Dallas manufacturing region, including Dallas, Irving, Grand Prairie, Garland, Mesquite, Richardson, Plano, Carrollton, Lewisville and surrounding North Texas communities.

CNC Control & Electrical Troubleshooting

Our technicians troubleshoot CNC machines equipped with FANUC, Heidenhain, Mitsubishi, Mazatrol, OSP, Fadal, Milltronics, Haas and other widely used control systems.

Service capabilities include diagnosis of machine alarms, electrical faults, servo and drive issues, control-related problems and machine-interface failures.

Mechanical CNC Machine Repair

Hillary Machinery also provides troubleshooting and repair of mechanical machine-tool systems, including spindles, tool changers, rotary tables, bar feeders, probes and other machine components.

For legacy heavy machine tools, our team can also assist with major component repair or exchange for applicable Giddings & Lewis, Cincinnati, Kearney & Trecker and Warner & Swasey equipment.

Telephone Technical Support Before Dispatch

Not every CNC problem requires an immediate field service visit. Hillary Machinery first attempts telephone troubleshooting whenever appropriate. If the problem cannot be resolved remotely, a service ticket can be created and an appropriate field technician assigned.

Our Service Guarantee

How Our Dallas CNC Service Process Works

1. Request Service

Call Hillary Machinery or submit a service request with the machine manufacturer, model, serial number, CNC control, alarm information and a description of the problem.

2. Telephone Troubleshooting

Our service team first attempts telephone technical support when appropriate. If the issue can be resolved remotely, you may avoid an unnecessary field service visit.

3. Technician Assignment

If on-site service is required, a service ticket is created and an appropriate technician is assigned based on the equipment, problem and customer location.

4. Confirmation & ETA

Customers receive confirmation of the service request and communication regarding technician assignment and estimated arrival time.

5. On-Site Diagnosis & Repair

The technician performs on-site troubleshooting, diagnosis and repair and communicates findings and repair requirements with the customer.

6. Customer Review & Service Report

Upon completion, the work is reviewed with the customer and a service report documents the work performed.

7. Machine Service History

Service information is retained in the machine's history to support future troubleshooting, maintenance and repair.

CNC Preventative Maintenance in Dallas-Fort Worth

Hillary Machinery also provides CNC preventative maintenance throughout the Dallas area. Our machine-tool preventative maintenance program includes system checks and inspection points designed to help identify developing problems before they result in unexpected downtime.

Preventative maintenance is available for equipment including turning centers, machining centers, boring mills, bridge mills and related CNC machine tools.

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Additional CNC Machine Tool Services

Our Dallas technical capabilities extend beyond emergency repair. Depending on the application, Hillary Machinery can assist with:

• Rotary tables
• Bar feeders
• CNC automation
• Tool and part probes
• Control retrofits
• Machine rebuilding
• Machine certification
• Machine relocation
• FANUC operator training
• Ball bar testing
• Laser calibration
• FANUC robotic installation, integration and programming

FANUC Robotics Service & Integration

Hillary Machinery is a FANUC Authorized Systems Integrator and supports robotic manufacturing applications including robot troubleshooting, installation, programming, reprogramming and CNC machine integration.

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Machine Tool Brands We Service

Hillary Machinery services a broad range of CNC machine tools from major manufacturers. Our technicians have experience with equipment from brands including Hyundai WIA, Doosan, DN Solutions, Mazak, Okuma, Mori Seiki, Haas, Fives Giddings & Lewis, Chevalier, Fadal, Milltronics, Hardinge, Matsuura, Kitamura, Toyoda and many others.

Machine configuration, age, control system and parts availability can affect serviceability. If you are unsure whether we support your equipment, submit the manufacturer, model, serial number and CNC control and our service team can review it.

Need CNC Machine Repair in Dallas?

For the fastest response, provide as much information as possible about the machine and problem, including the manufacturer, model, serial number, CNC control, alarm numbers and current symptoms.

Request Dallas CNC Machine Service →

For complete information about technical support, replacement parts, preventative maintenance and applications assistance, visit our CNC Machine Tool Service & Support page.